FAQ
Our Mission
How is Seed2Stone different from other jewelry retailers?
Seed2Stone has a multi-pronged approach to differentiating ourselves in the jewelry industry. In addition to creating lab-grown diamond jewelry and using only certified recycled metals, we take a proactive approach toward making environmental change. Every order from Seed2Stone guarantees that we will plant a tree to help with global reforestation.
Seed2Stone also believes that precious metals and diamonds should be part of your everyday jewelry selection — not just something to be worn for special occasions. We believe that you can make every day special with quality jewelry that takes self-expression to a whole new level. With our glam-to-grunge approach we can elevate your style and disrupt old social norms with our contemporary take on fine jewelry.
What are your certifications?
Our manufacturing partner is certified for world-wide ethical and sustainable business practices. Our metals are SCS-certified to ensure they’re recycled and sourced exclusively from above-ground materials. Further, our manufacturing partner is RJC certified for the highest standards in ethical business practices worldwide.
What other sustainability practices do you use?
In addition to recycled metals and lab-grown diamonds, we utilize minimal packaging with recycled materials.
Do ethically-sourced diamonds cost more?
No. Lab-grown diamonds cut down on costs and are sourced above ground.
We strive for transparency every step of the way — from the moment your diamond is created in the lab to the moment it arrives in your hands.
Our Products
Do you sell other gemstone jewelry?
No. Currently, Seed2Stone only works with diamonds, sterling silver, and 14k gold.
What payment methods do you accept?
Seed2Stone accepts all major debit and credit cards, as well as Paypal, Gpay, MetaPay, and ShopPay.
Can I see your jewelry in person before purchasing?
We don’t have a showroom where you can browse jewelry before making a decision. However, we have tons of photos on the site to show you what you can expect to receive and an excellent return/refund policy just in case.
Do I get anything else with my purchase?
Yes! Part of our sustainability mission is about protecting and reviving our environment. We plant a tree for every purchase, plus you’ll receive a wildflower seed bomb with your order so you can make a difference locally by planting flowers as pollinators.
Shipping & Returns
How much is shipping?
We offer free shipping to the US and Canada using UPS shipping.
Do you offer expedited shipping?
Yes, you can upgrade your shipping with an Express Overnight option for an additional charge:
- Domestic: $25
- International: $40
What is your return policy?
You have 30 days from the arrival of your order to reach out to us at info@seed2stone.com for a return. The item must be in its original, undamaged condition to be eligible. Once your return is approved, we’ll send you a shipping label and additional instructions.
What if my order is damaged?
We recommend that you inspect your purchase immediately upon arrival to spot any damage or defects. Contact us right away at info@seed2stone.com so that we can inspect and evaluate your concern.
How do I exchange an item?
The fastest way to process an exchange is to return your item and make a new purchase. We’ll refund the original payment method as quickly as possible to make your purchase easier.
When will I get my refund?
We’ll notify you as soon as your item arrives and whether it’s passed inspection. If your return is approved, you’ll receive a refund within 10 business days.
For any other questions regarding our jewelry, reach out to us at info@seed2stone.com.